Patients on regular medication will require prescriptions and, for a safer and speedier service, these are computerised. Your doctor will have entered onto the computer details of what medication you are taking, and each time a new prescription is written by the computer a new request form is also generated for you to make your next request. Please ensure that you keep this slip.
Ordering repeat prescriptions
If you have more than one repeat prescription please try to order all your items together.
If your prescription request is not for a repeat prescription it may be possible to agree to your request, but it will take longer to process, and the doctor or our in house pharmacist may wish to speak with you. Delays may also occur if your medication request is different from what your doctor has prescribed for you.
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: Patient Access
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- fill out a repeat prescriptions request form
- drop your request slip into the surgery
- post your request to the surgery (please send a stamped addressed envelope if appropriate)
If you are receiving any medication which is not on your request form, please add this clearly on the request slip and it will be added after verification with the doctor.
We do not take repeat prescription requests over the phone or email.
You should ensure that you have enough medication at all times. This could be whilst you are waiting for a prescription, going on holiday, or during public holidays. We do not accept and medication requests from patients currently abroad. Please seek medical advice locally.
Requesting antidepressants
it is our practice policy for all antidepressant medication requests to be discussed with a GP.
We will not accept any antidepressant medication requests via this online form regardless of how long you have been taking the medication.
You must book either a telephone or face to face appointment prior to running out of your medication.
Collecting your prescription
You can usually collect your prescription 2 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- fill out a nominate a pharmacy form
- at any pharmacy that accepts repeat prescriptions
Many pharmacies offer a delivery and collection service. Speak to your preferred pharmacy directly for details.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to our in house pharmacist about your prescription:
- fill out an Ask the in house pharmacist a question form
Medication reviews
All patients on repeat medication should see their doctor at least once a year for a medication review.
Prescription charges
Find out more about prescription charges.
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.