COVIBOOK - Reassuring children about coronavirus

Here you can download COVIBOOK, an explainer in the form of a story to reassure children under the age of 7 about coronavirus.

Child Friendly Explanation of Coronavirus – PDF

The short book has been produced by the Mindheart Foundation and translated into 25 languages. All editions are available on their website:

Convalescent Plasma - Clinical Trial

If you have had a positive test result for COVID-19, or have had symptoms of COVID-19, please click here to see how you can help the NHS with a potential clinical trial as part of a national effort against the virus.

The trial, if approved, will tell us how effective convalescent plasma (plasma from people who have had coronavirus) is for treating coronavirus patients.

Face coverings – exemptions

The requirement to wear a face covering on TfL’s public transport stations, platforms and services does not apply to children under the age of 11. You also do not ned to wear a face covering if you have a good reason not to, such as:

  • If you have a physical or mental illness or impairment, or a disability that means you cannot put on, wear or remove a face covering.
  • If putting on, wearing or removing a face covering would cause you severe distress.
  • If you are travelling with, or providing assistance to, someone who relies on lip reading to communicate.
  • If you are travelling to avoid injury or escape the risk of harm, and you do not have a face covering with you.
  • If you need to remove it during your journey to avoid harm or injury or the risk of harm or injury to yourself or others.
  • If you need to eat, drink, or take medication you can remove your face covering.
  • If you are asked to remove your face covering by a police officer or other official, for example to check your railcard.

To download a face coverings exemption card, please click here.

COVID-19 – Information and support for parents

Please click the link below for more information on the Coronavirus and support for parents.

Find out more

COVID Symptom Tracker

The COVID Symptom Tracker is an app created by doctors and scientists at King’s College London, Guys and St Thomas’ Hospitals working in partnership with a health science company called ZOE Global.

The app will be used to study the symptoms of COVID-19 and track the spread of the virus. No analysis or data from the app is shared with anyone except researchers at King’s College London and the NHS.

To download the app, or for more information, please click here.

Staying Mentally Healthy During Coronavirus

Please click here for a guide to staying mentally healthy during Coronavirus compiled by Wimbledon College. This offers useful ideas that might help in this time of heightened anxiety and during novel challenges such as self-isolation.

NHS Volunteer Responders

The NHS is looking for volunteers to help up to 1.5 million people who have been asked to shield themselves from Coronavirus because of underlying health conditions. You can sign up quickly and easily at to become an NHS Volunteer Responder. All volunteers will need to undertake training and background checks that are appropriate to the roles that they register for.

Educational Websites for Local Children

We know how difficult it is for parents and children during this time. The websites below provide useful material to teach and entertain children:

Girl Guides –

Scouts –

Natural History Museum –

BBC Bitesize –

Liverpool War Museum –

Imperial War Museum –

BBC Teach –

Managing breathlessness at home during the COVID-19 outbreak

Many pre-existing conditions, such as heart or lung diseases, cause breathlessness. Breathlessness can be very distressing, even in milder cases, and may be worsened by fears relating to the coronavirus.

Please click here for some tips for easing breathlessness at home during the COVID-19 outbreak.

COVID-19 – Information for our 13-19 year old patients

Please click the link below for more information on COVID-19 for young people.

Find out more

IMPORTANT - Isolation Advice

Current guidance is as follows:

If one person becomes unwell, they should self-isolate for seven days. If they live in a household, they must isolate for up to 14 days.

The example below is an easy way to explain this:

A four-person household contains a mother, father, son and daughter.

If the mother develops a continuous cough and high temperature, she should stay at home for seven days. The rest of the household needs to stay at home for 14 days.

Three days later, the daughter becomes ill. She needs to stay at home for seven days before being able to return to normal if she no longer has symptoms. The father and son do not develop symptoms and so must complete 14 days isolation before returning to normal.

For more information, please visit

IMPORTANT – Coronavirus and medication

There have been some reports that people taking certain types of medication for high blood pressure may be at higher risk if on drugs called ACE inhibitors or ARB drugs. The evidence now suggests that they may even be protective with coronavirus so please do not stop taking any medication unless advised to do so by your doctor.

Current guidance is that it is best to take paracetamol for any pain or unbearable fever and not ibuprofen or other anti-inflammatory medication which may worsen coronavirus symptoms rather than help.

Please do not panic when ordering repeat prescriptions. In the same way we should think of others and not panic-buy food, there is plenty of supply but we need to use our medicines appropriately and not stockpile or over-order.

All prescriptions must now be requested via the Electronic Prescribing Service and will be sent to your designated pharmacy. Prescriptions are not to be collected at the surgery.

If you need help ordering your prescriptions electronically, please see your local pharmacist who will be happy to help

National Domestic Abuse Helpline

Statistics reveal that domestic violence has surged since the start of the coronavirus lockdown. The National Domestic Abuse Helpline is run by Refuge and offers free, confidential support 24 hours a day to victims and those who are worried about friends and loved ones.

If you call 999 from a mobile in an emergency situation and need police help but cannot speak, the operator will transfer your call to the Silent Solution system. The system exists to help people who are unable to speak but who genuinely require police assistance. Once the call has been transferred, you will hear an automated message and will be prompted to press ’55’ if you require the police. Click here for more information about the Silent Solution service.

Your guide to decisions about cardiopulmonary resuscitation (CPR)

Most of us don’t want to think about what happens in our last years of life but, in the current uncertain times of a COVID-19 pandemic, we encourage everyone to read this leaflet, which has been created to help you to make informed decisions before having a conversation with a health professional about cardiopulmonary resuscitation (CPR).